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  • Customer Service Associate - Dayton

    The Flowerman is a vibrant and creative floral business dedicated to delivering exceptional flowers and memorable customer experiences. We’re looking for a friendly and dependable Floral Customer Service Associate to join our team. If you love flowers, enjoy connecting with people, and thrive in a fast-paced environment, we’d love to hear from you!

    Responsibilities:

    As a key front-line member of our team, your daily duties will include:

    ● Providing outstanding customer service: Greet customers warmly, answer questions, and help them find the perfect floral arrangements.
    ● Register operation: Process sales transactions accurately and efficiently using a point-of-sale (POS) system.
    ● Phone & order management: Answer incoming calls, take detailed orders, and ensure correct information is passed to designers and delivery staff.
    ● Product quality control: Monitor floral displays and arrangements for freshness, presentation, and overall quality; remove or refresh product as needed.
    ● Team support: Assist floral designers during busy times with tasks such as prepping flowers, tagging orders, or assembling simple arrangements.
    ● Store appearance: Help maintain a clean, organized, and welcoming retail environment.

    What We’re Looking For:

    ● Exceptional communication and interpersonal skills
    ● Friendly, positive, and professional demeanor
    ● Ability to multitask and stay calm under pressure
    ● Comfortable using a register and basic computer systems
    ● A proactive attitude and willingness to support wherever needed
    ● Flexibility to work weekends or extended hours during peak seasons (e.g. Valentine’s Day, Mother’s Day)

    Please note: This position does not include health benefits at this time.

    How to Apply:

    If you’re passionate about flowers and enjoy working in a team-oriented environment, we’d love to hear from you! Please submit an application in the form above and pictures of your design work to careers@flowermanflowers.com..